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Privacy Statement - Custom Writers UK

Terms and conditions that cover the privacy concerns allied with customers’ information are formally termed as“Privacy Policy”. These privacy policies are actually applied to certain customer information that are gathered or collected during customers’ visit at the website.

Sharing personal information at Custom Writers UK’s website is quite safe. This page of privacy policy will allow you to surely get all your privacy concerns clarified. This content is to ensure that confidentiality and privacy of information you shared while doing business with us will remain intact for sure. For an improvised communication and enhanced web prominence purposes, we collect different types of customers’ information so that we can communicate in a better way with you. Our Privacy Policy includes, but not limited to the following:

Use of general information

As the name suggested, all general information you provided or shared with us manually or automatically will be saved in our dynamic database for establishing an improvised and trusted communication. This information may be collected through chat, email, calls, and forms you communicated through or filled in. General information may include, however not limited to, your personal information, credit card information and automatically gathered, technical information and will never pass on to any 3rd party.

Use of personal information

We save and use your personal information for identifying you over the web. By saying personal information, we mean your name, address, email address, and telephone number. However, your financial information also falls under this category because it is used for making successful transactions for your orders.

Use of credit card information

Your credit card information actually stands for the financial information, such as credit card number, you shared with us through our website or at order placement form. Your credit card information is not stored in any of our data base system or in our website for your security concerns.

Use of automatically gathered information

As soon as you visit our website, our web server will automatically keep track of your following information: IP address of your machine, type of browser you use, operating system, and time of your visit. We impersonalize this data as it is used for statistics and analytics purposes only. All your automatically gathered information will be secured in our dynamic database and will never be shared with any 3rd party.

Using information for the purpose of marketing

All your data that signifies our web server by means of different web analytical tools gathers your web presence, is likely to be used for marketing and promotional purposes. We can use your gathered information to inbox you promotional emails, newsletters and other updates allied with our writing service on your email address or other associated social media websites. The information used will include, but may not limit to, your name, address, email address and telephone number.

Use of cookies

Those text files that are used by web servers to identify the remote computer are termed as“Cookies”. The main purpose of Cookies is only to identify the computer used. We use these cookies only for statistics purposes.

Confidentiality precautions

Our server is secure enough to keep your personal, financial, as well as technical information intact from any kind of unauthorized commercial use or alteration. We take all precautionary measures at front while dealing with your information. However, despite of using high-level secure network, no one can absolutely assure 100% secure transmission of facts and numbers over the internet. Therefore, it is highly recommended to you that you should be careful while revealing your personal as well as financial information.

Revision policy

Our policy of unlimited revisions caters customers’ revision requests to a satisfactory extent. However, some constraints are applicable in this regarding, including time constraint, which says that customer has to place the revision request within 24-48 hours after the order is delivered; and, scope constraint, which says that the requested revision must fall under the scope of the original order statement.

Refund policy

Our refund policy is applicable in two cases: If our writer makes any mistake in understanding, interpreting, or fulfilling the specified instructions of the client and secondly, if client cancels his order before 50% of his specified deadline has passed. It should be noted that refund in first case has to be followed by certain revision requests from the clients’ end and even after several revisions, writer stands at odd to meet the criteria of specified instructions, then with proper negotiation refund, requests will be processed. In case of writer mistake, we will facilitate you with revision facility and after that, if your requirement still seems unmatched, we will provide 50% refund to you.

Amendments in existing policies

Privacy policies can be amended as per company’s policies; therefore, to be updated you are recommended to regularly visit our website to be informed about changes in our privacy policy.